Customer Service

Description

Job Summary: We are seeking a Customer Service Advisor to assist and advise customers, handle cash and merchandise, and conduct in-store inventory. Key Highlights: 1. Sales and customer service experience 2. Growth opportunities and paid training 3. Paid birthday leave Address: HEROES DE 1810 \#29 CDMX, Mexico City 11870**At EMPEÑO FÁCIL, we want you to join us for a Career—not just a Job. Join us as a Full-Time Customer Service Advisor at our TACUBAYA store** ========================================================================================================================================================================== ADDRESS: Heroes de 1810 29\-No. 29, Tacubaya, Miguel Hidalgo, 11870 Mexico City, CDMX Responsibilities: * Assist and advise customers at the counter and on the sales floor * Meet position goals and performance indicators * Deliver customer service orientation * Handle cash and fragile/heavy items * Organize and label merchandise (electronics, appliances, jewelry, watches, etc.) * Conduct inventory counts Requirements: * Completed high school diploma (mandatory) * Computer proficiency * Minimum 1 year of sales and customer service experience * Friendly demeanor and passion for service * Negotiation and communication skills * Organizational skills and ability to work under pressure * Availability for in-person, full-time work including weekends We Offer: Financial Benefits: * Monthly salary: $9,582\.17 \+ bonuses and incentives (bi-weekly payment) * Monthly performance bonus * Grocery vouchers * Savings fund * Salary increases Benefits and Perks: * Statutory benefits (IMSS, INFONAVIT, vacation, profit sharing, year-end bonus) * Life insurance and medical expense insurance * 20% discount on any item in our stores * Complimentary uniforms * Option for indefinite-term contract * Development and Well-being: * Paid training * Guaranteed career growth based on aptitude and performance * Paid birthday leave * VRIM card * Employee referral program Apply through this channel and take the next step in your career with EMPEÑO FÁCIL.