Credit Analyst

Description

Job Summary: Responsible for selecting, supporting, and advising customers throughout their credit application process, managing credit files, and contributing to sales and recovery targets, while maintaining respectful and friendly interactions. Key Highlights: 1. Direct customer support during credit and collections processes. 2. Contribution to achieving sales and recovery targets. 3. Field management of credit routes and files. **JOB OBJECTIVE** Select, screen, explain, and support customers throughout their credit application process, providing respectful and friendly service to ensure proper customer acquisition and commitment to the company, thereby contributing to the organization’s established sales and recovery targets. **JOB DESCRIPTION** Responsible for the proper use and safekeeping of the assigned vehicle, daily route tracking, and direct customer interaction, delivering courteous, polite, and friendly service. Additionally, supports administration in each assigned locality by explaining credit requirements, optimizing time, and contributing to sales and objective achievement. **MAIN FUNCTIONS** * Conduct field visits according to the assigned route for credit promotion, disbursement, and recovery. * Explain credit terms, repayment methods, repayment periods, and company policies to customers. * Accurately compile credit files, verifying that documentation is complete, valid, and legible. * Complete credit applications, promissory notes, and related forms, collecting customer and co-signer signatures. * Carry out collection activities, delivery of payment receipts, and payment follow-up. * Register and submit generated documentation to the data entry department for validation and control. * Prepare and submit daily activity, collection, and route result reports. * Support prospecting, sales, and recovery activities as per established objectives. * Assist in staff training when required by the company. * Verify that credit files are complete and accurate. **RESPONSIBILITIES** * Comply with internal credit processes and policies. * Safeguard confidential customer information. * Maintain respectful and professional interactions with applicants. * Support portfolio recovery when required. * Submit reports and information timely and accurately. * Contribute to achieving credit disbursement and recovery objectives. * Possess basic proficiency in Microsoft Office software. **WE OFFER**: * Growth opportunities and an excellent work environment. * Weekly salary. * Paid training. * Uniforms. * Work tools. * Per diem (for out-of-town employees).