Field Installation Support Engineer

Description

Job Summary: We are seeking a Support Engineer with experience in installing Internet equipment and providing customer service, possessing a service-oriented attitude and availability for fieldwork. Key Highlights: 1. Experience in installing Internet equipment and providing customer service 2. Fieldwork handling installations while maintaining communication 3. Service-oriented attitude, responsibility, and organization **We are hiring a Support Engineer in Monterrey, Nuevo León!** We seek individuals with a service-oriented attitude, responsibility, organization, and availability to handle field installations. Do you have experience installing Internet equipment, providing customer service, and enjoy fieldwork? This opportunity may be for you. **Base Location:** Monterrey, Nuevo León **Coverage Area:** Field installations across northern Mexico **Base Salary:** $10,000 MXN per month **Bonus:** $5,000 MXN **Required Profile** Education: Degree in Telecommunications or Networking Engineering Experience: 2–3 years in similar roles Language: Spanish Valid driver's license and ability to operate a vehicle **Job Objective** Install Internet equipment, conduct tests, and confirm proper functionality at each customer’s installation site. **Main Responsibilities** On-site installation of Internet equipment Functional testing of equipment and service Obtaining customer signature upon service completion Sending installation reports and photos via WhatsApp Contacting customers to confirm installation date and time Maintaining constant communication with Comnet’s NOC for follow-up and instructions Submitting weekly service reports Installing new services and tracking related reports **Work Schedule** Flexible hours, aligned with scheduled installations and commitments established per state. **Reporting Relationships** Internal: Support team and related departments External: Customers and personnel involved in each installation **If you meet the requirements and reside in Monterrey, apply through this channel or send your CV to 5531452473** Employment Type: Indefinite-term contract Salary: $10,000.00 – $15,000.00 per month Work Location: On-site employment