Administrative Assistant

Description

Job Summary: We are seeking an organized and solution-oriented Operational Administrative Assistant for online sales, handling customer service, digital management, billing, logistics, and operational support. Key Highlights: 1. Premium Customer Service on Mercado Libre and Amazon. 2. Billing and order management, inventory control, and logistics. 3. Support in Picking and Packing when operations require it. Join our team! **Operational Administrative Assistant** Are you an organized, solution-oriented person who enjoys the world of online sales? We are looking for our next **Operational Administrative Assistant**, a key role to ensure our customers receive top-tier service and that our orders ship on time. If you have experience in digital administration and aren’t intimidated by hands-on operational work, this position is for you! **Your main responsibilities:** * **Premium Customer Service:** Respond to customer inquiries and follow up with customers on **Mercado Libre and Amazon**, as well as efficiently manage and resolve complaints. * **Digital Management:** List and delist products across various marketplaces. * **Billing and Orders:** Process purchase orders and send corresponding invoices to customers. * **Logistics and Shipping:** Manage shipments by generating shipping labels and verifying inventory levels. * **Operational Support:** Assist with *Picking and Packing* (order picking and packaging) when operations require it. **What qualifications do we seek?** * **Mandatory experience:** Experience managing and processing **billing**. * **Digital tools:** Excellent PC proficiency and mastery of **Microsoft Excel** (reporting and inventory control). * Organized individuals with outstanding customer service attitude and proactive mindset for warehouse/office work. **What we offer:** * **Monthly salary:** $11,500 net. * **Benefits:** Statutory benefits. * **Tools:** Uniform. * **Work environment:** An excellent, dynamic workplace where teamwork is paramount. **How to apply?** If you’re ready for this administrative and operational challenge, please send your updated CV to **rh@quimicamax.com**, with the subject line *"\_***Vacancy: Operational Administrative Assistant***\_"*, or apply through this platform. We want you to be part of our growth in e-commerce! Salary: $11,000\.00 \- $11,500\.00 per month Work location: On-site employment