Retail Training Analyst

Description

Job Summary: Retail Training Analyst responsible for designing, delivering, and evaluating training programs in sales, operations, and customer service. Key Highlights: 1. Design and delivery of retail training programs 2. Coordination of onboarding sessions and development of teaching materials 3. Evaluation of training effectiveness and application of operational standards At **Baby Creysi**, we accompany Mexican families during their most important moments with baby fashion and products, committed to delivering quality, innovation, and well-being. We seek passionate and talented individuals who wish to join our team and continue building a brand with over 50 years of history. We invite you to join our team as a ***Retail Training Analyst***! **Requirements:** * Bachelor’s degree in Business Administration, Pedagogy, Psychology, Communications, or related field. * Minimum 2 years of experience in retail training (preferably textile). * Knowledge of sales techniques and customer service. * Familiarity with retail commercial metrics. * Ability to design training materials and presentations. * Willingness to travel nationwide. * Proficiency with digital tools (Office, Canva, e-learning platforms, etc.). **Responsibilities:** * Design training programs for sales, operations, and customer service. * Deliver in-person and virtual courses at stores and corporate offices. * Develop teaching materials (manuals, presentations, quick-reference guides). * Coordinate onboarding sessions for new staff. * Evaluate training effectiveness using metrics and feedback. * Ensure proper implementation of operational standards in stores. * Generate progress and outcome reports for training initiatives. **We Offer:** * Monthly net salary of $12,000 to $14,000. * Statutory benefits. * Life insurance. * Free parking. * In-brand discounts. **Work Location and Schedule:** * Offices in Anzures, Miguel Hidalgo, CDMX. * Monday to Friday, 7:00 am to 5:00 pm and 8:00 am to 6:00 pm. * Weekend rest. Employment Type: Full-time Salary: $12,000.00 - $14,000.00 per month Benefits: * Discounts and preferential pricing * Company parking * Life insurance Workplace: On-site employment