Event Setup Supervisor

Description

Position Summary: Supervise and coordinate cleaning operations, utensil handling, and event setups, ensuring hygiene and service standards at the Gran Hotel Ciudad de México. Key Highlights: 1. Lead the steward team and coordinate event setups 2. Ensure high standards of hygiene and service quality 3. Collaborate with various departments to ensure successful events ***Gran Hotel Ciudad de México is seeking*** **STEWARD AND EVENT SETUP SUPERVISOR** **Position Objective** Supervise and coordinate cleaning operations, utensil handling, and event setups, ensuring compliance with hygiene, service, and presentation standards, as well as proper logistical execution of banquets and events. **Main Responsibilities** * Supervise the steward team in cleaning tableware, utensils, equipment, and kitchen areas. * Coordinate and execute setup and breakdown of event venues (banquets, conferences, weddings, etc.). * Ensure compliance with hygiene standards and health regulations (Distintivo H). * Verify inventories of tableware, glassware, flatware, linens, and operational equipment. * Control proper use of chemicals, machinery, and equipment. * Prepare shift schedules and staff task assignments. * Coordinate with kitchen, service, sales, and banquet departments regarding event requirements. * Supervise response times and service quality for operational support. * Train staff on cleaning procedures, safety, and hygiene. * Report incidents, damages, shortages, or maintenance needs. * Ensure order, cleanliness, and safety in all areas under supervision. **Position Requirements** **Education:** * Technical degree or bachelor’s degree in hospitality, tourism, or related field preferred. **Experience:** * 1–3 years in banquet operations or operational supervision within hotels or restaurants. * Experience in event setups. **Knowledge:** * Professional cleaning and disinfection techniques. * Venue setups (banquet, auditorium, classroom, cocktail, etc.). * Inventory management and equipment control. * Hygiene and safety regulations (Distintivo H). * Use of machinery (industrial dishwashers, polishers, etc.). **Skills and Competencies** * Leadership and personnel management * Organization and planning * Working under pressure * Effective communication * Problem solving * Attention to detail * Service-oriented attitude * Decision making **Working Conditions** * Rotating shifts (including weekends and holidays). * Operational and physical work (moving furniture and equipment). * Environments include kitchens, event venues, and service areas. * Uniform and personal protective equipment required. **Performance Indicators (KPIs)** * Compliance with cleaning and hygiene standards. * Quality and timeliness of event setups. * Inventory control (shrinkage and losses). * Team productivity. * Internal and external customer satisfaction. * Compliance with health audits. Employment Type: Full-time Salary: Up to $11,500.00 per month Benefits: * Option for indefinite-term contract * Staff cafeteria service * Complimentary uniforms Work Location: On-site employment