Technical Support

Description

Job Summary: We are seeking a Technical Support professional interested in home automation and smart technologies to provide user support, configure devices, and learn about technological ecosystems. Key Highlights: 1. Development in home automation and smart technologies 2. Technical support to users of home automation systems 3. Participation in system configuration and maintenance We seek a **Technical Support** professional interested in developing expertise in home automation and smart technologies. This position targets individuals with technical foundations who wish to specialize in automation systems, providing user support, participating in device configuration, and learning about innovative technological ecosystems. **Requirements** * Bachelor's degree in Computer Systems Engineering, Information Technologies, or related field * Minimum 1 year of experience in similar roles * Intermediate-to-advanced English proficiency * Basic programming knowledge * Fundamental understanding of networking and cabling * Interest in home automation and smart ecosystems * Familiarity with Apple operating systems and devices **Main Responsibilities** * Provide technical support to users of home automation systems * Assist in diagnosing and resolving technical issues (remotely and on-site) * Participate in system configuration, updates, and maintenance * Track support tickets and document incidents * Train users on basic system operation * Familiarity with smart ecosystems **Work Schedule:** Monday to Friday, 8:00 AM to 6:30 PM (100% on-site) Salary: Starting at $10,000.00 per month Work Location: On-site employment