Reception Staff - Project

Description

Position Summary: We are seeking a Receptionist with customer service experience to handle incoming calls, manage schedules, and ensure internal communication within a purpose-driven project that emphasizes teamwork. Key Highlights: 1. Project with purpose and stability 2. Positive work environment (Great Place to Work® certified company) 3. Opportunity to improve the lives of girls and boys At Centro Autismo Teletón (CAT), we believe every individual who joins the Teletón team directly contributes to improving the lives of girls and boys in Mexico. If you are looking for a purpose-driven project offering stability and teamwork, this opportunity is for you. Candidate Profile We Seek: - Education: Completed high school (technical degree preferred) - Minimum 1 year of experience in reception, customer service, or public service (in-person, telephone, and digital) - Basic Microsoft Office skills: Excel and Word - Basic digital tools proficiency (email, WhatsApp, scheduling apps) - Administrative task organization and follow-up - Service-oriented attitude and interpersonal communication skills Main Responsibilities: - In-person, telephone, and digital (email and WhatsApp) customer service - Routing calls and requests to the appropriate departments - Managing schedules, appointments, and waiting lists - Recording and tracking administrative information - Maintaining constant communication with internal departments to ensure timely service We Offer: - Gross monthly salary: $12,000 – $12,500 - Benefits: Statutory benefits, savings fund, GMM accident insurance, personal leave, and special benefits and discounts - Positive work environment (Great Place to Work® ranked company) Note: Fundación Teletón is an inclusive institution; therefore, during our recruitment and selection process, we do not request medical certificates, pregnancy tests, or HIV tests.-Requirements- Minimum education: Upper secondary education - General Baccalaureate 1 year of experience Knowledge: Social or relational competence, teamwork, public service, Microsoft Excel, Microsoft Word, organization, reception, call handling, customer service, client attention Keywords: staff, employee, worker, employee, personal, receptionist, recepcionista, project