Customer Service

Description

Job Summary: We are seeking a Customer Service Advisor to serve and advise customers, handle cash, organize merchandise, and conduct inventories in a dynamic environment. Key Highlights: 1. Customer service and advisory support at the counter and on the sales floor 2. Opportunity for professional growth and development 3. Paid training and a collaborative work environment Address: VERACRUZ \#22 CDMX, Ciudad de Mexico 05000**At EMPEÑO FÁCIL, we want you to join us for a Career—not just a Job. Join us as a Full-Time Customer Service Associate at our Cuajimalpa store.** ============================================================================================================================================================================ ADDRESS: Av. Veracruz 22, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX Responsibilities: * Serve and advise customers at the counter and on the sales floor * Meet position-specific goals and performance indicators * Provide customer service orientation * Handle cash and fragile/heavy items * Organize and label merchandise (electronics, appliances, jewelry, watches, etc.) * Conduct inventories Requirements: * Completed high school diploma (mandatory) * Proficiency in using computers * Minimum 1 year of experience in sales and customer service * Friendly demeanor and passion for service * Negotiation and communication skills * Organizational skills and ability to work under pressure * Availability for full-time, in-person work including weekends We Offer: Financial Benefits: * Monthly salary: $9,582\.17 \+ bonuses and incentives (paid biweekly) * Monthly performance bonus * Grocery vouchers * Savings fund * Salary increases Benefits and Perks: * Statutory benefits (IMSS, INFONAVIT, vacation days, profit-sharing, year-end bonus) * Life insurance and medical expense insurance * 20% discount on any item in our stores * Complimentary uniforms * Option for an indefinite-term contract * Development and Well-being: * Paid training * Guaranteed career advancement based on aptitude and performance * Paid birthday leave * VRIM card * Employee referral program Apply through this channel and take the next step in your career with EMPEÑO FÁCIL.