CRM Analyst - Full-time

Description

Job Summary: We are seeking a proactive professional to develop reports and track tickets, providing support and solutions to internal customers. Key Highlights: 1. Role focused on CRM and data analysis 2. Report management and internal customer support 3. Requires effective communication and analytical skills REQUIREMENTS • Currently pursuing or completed Bachelor's degree • Minimum 2 years of experience in CRM or similar role • Intermediate Excel skills (formulas, pivot tables, cross-referencing, etc.) • Knowledge of call center operations • Proactive • Process execution • Effective communication • Analytical ability MAIN RESPONSIBILITIES • Report development • Ticket request tracking • Laboratory report development • Support and resolution for internal customers Working hours: Monday to Friday Location: Roma Norte . -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Skills: Analytical ability, CRM, Microsoft Excel, Microsoft Project, Web, Execution Keywords: analyst, management, customers