Maintenance Operator

Description

Position Summary: This role involves responding to guest repair requests, performing preventative maintenance, and demonstrating aptitude in various engineering and facility categories. Key Highlights: 1. Resolve guest maintenance issues with minimal supervision. 2. Perform preventive maintenance and repair on tools and equipment. 3. Demonstrate proficiency across various engineering disciplines. **Additional Information**Day Shift, Evening Shift, Overnight Shift Preferred **Job Number**26060073 **Job Category**Engineering \& Facilities **Location**Solaz a Luxury Collection Resort Los Cabos, KM 18\.5 Carretera Transpeninsular CSL\-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico, 23405 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues with little or no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and building disconnect switches. Maintain maintenance inventory and request parts and supplies as needed. Ensure daily activities and issues are communicated to employees on other shifts using appropriate communication programs and standards. Demonstrate proficiency in any of the following categories, above-average skill in two or more of the following categories, and basic skill in the remaining categories: air conditioning and refrigeration, electricity, mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Demonstrate solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Demonstrate basic proficiency in repairing or replacing copper or PVC piping (including soldering). Diagnose malfunctions and perform basic repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., unclogging toilets and drains), electrical components including light bulbs, cosmetic items, extension cords, vacuum cleaners, internet devices, switch and outlet replacements, and other guest room items. Program televisions and perform general maintenance and engineering-related tasks. Assist with surface preparation and painting, minor drywall and woodwork repairs, bulb and air conditioner filter replacements, and thorough cleaning of painting or repair areas. Use lockout/tagout procedures before performing maintenance work. Demonstrate practical knowledge of all engineering software related to preventive maintenance, energy management, and other systems, including devices interfacing with such software. Demonstrate average proficiency in diagnosing malfunctions in the hotel’s mechanical, electrical, and plumbing (MEP) systems. Demonstrate proficiency in training and guiding other engineers (e.g., Engineer I). Demonstrate proficiency in performing the duties of the On-Call Engineer, including readings and rounds. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries, complete safety training and certifications, and store flammable materials appropriately. Ensure both uniform and personal appearance are neat and professional; maintain property information confidentiality and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate guest service needs and fulfill them, assist guests with disabilities, and thank guests with genuine appreciation. Ensure quality expectations and standards are met. Cultivate and maintain positive working relationships with others and support the team in achieving common goals; listen to and respond appropriately to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform movement-intensive tasks unassisted. Climb stairs, service ramps, or ladders. Reach above head level and below knee level, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job-related tasks as requested. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate preferred, or vocational/technical training certification. Relevant Work Experience: Experience in general maintenance, interior and exterior surface preparation, and painting. Minimum 2 years of experience in hotel engineering/maintenance. Supervisory Experience: Supervisory experience is not required. MANDATORY SKILLS License or Certification: Valid driver’s license Universal Chlorofluorocarbon (CFC) certification. Must meet state and federal requirements regarding certification or licensure. *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 hotels in more than 35 countries, delivers authentic experiences that evoke lasting, treasured memories. Our more than 100 years of expertise—beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels)—provides a strong foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its location—a gateway to the destination’s cultural charms and treasures. If you appreciate evocative storytelling, feel passion and interest in this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guest needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.