Hosts

Description

Position Summary: We are seeking a bilingual GIO for a high-end restaurant, responsible for delivering a warm and professional welcome, managing table assignments, and ensuring an exceptional customer experience. Key Highlights: 1. Being the restaurant's first point of contact with a warm and professional welcome. 2. Managing reservations and optimizing venue occupancy. 3. Ensuring customer satisfaction throughout their stay. **SONORA GRILL is seeking Hosts in San Pedro Garza García, Nuevo León** -------------------------------------------------------------------- **HOLSTEINS \| 101 BEST WORD IS SEEKING:** **BILINGUAL GIO** **REQUIREMENTS:** * 3 years of experience in restaurants or hotels Bilingual Open Table proficiency Excellent appearance Availability for rotating shifts **RESPONSIBILITIES:** * **Reception and greeting:** Serve as the restaurant's first point of contact, warmly and professionally welcoming guests and providing information about the menu and promotions. **Table management:** Assign appropriate tables to guests or groups, manage reservations and waiting lists to optimize venue occupancy. **Customer assistance:** Escort guests to their tables, deliver menus, and, where applicable, guide them to the buffet. **Team communication:** Inform assigned servers of newly arrived guests and relay any guest preferences. **Attention and follow-up:** Ensure a satisfying customer experience throughout their visit and be prepared to professionally resolve issues or conflicts. **Farewell:** Politely bid farewell to guests upon departure, leaving a positive final impression. **Desired education level:** Higher education \- incomplete **Desired experience level:** Mid-level **Departmental function:** Tourism / Hospitality **Industry:** Restaurants *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=699cb485330000620036ea0b\&source\=indeed*