Guest Environment Expert

Description

Position Summary: Guest Environment Experts are essential to maintaining the cleanliness and overall appearance of the entire hotel, ensuring a unique and memorable experience for guests. Key Highlights: 1. Create a unique and memorable experience for the guest. 2. Maintain the hotel’s overall appearance and cleanliness. 3. Global mindset and passion for details. **Additional Information** **Job Number**26058188 **Job Category**Housekeeping \& Laundry **Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about providing guests with a clean room and freshly made bed. Beyond that, it is about creating an experience that is unique and memorable for the guest. Our Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s overall appearance and cleanliness. They feel empowered to stay on the move and do what needs to be done at any given moment. Whether handling guest requests, restocking cleaning carts, cleaning guest rooms and common areas, or taking care of other responsibilities, Guest Environment Experts ensure that hotel spaces enable guests to have an outstanding experience. Regardless of their specific role, there are several fundamental elements critical to success (ensuring a safe workplace, following company guidelines and procedures, respecting confidentiality, upholding quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in a variety of tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance). It is essential that Guest Environment Experts consistently perform these tasks—and other reasonable tasks assigned—to ensure guest satisfaction and smooth hotel operations. *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* At AC Hotels, we believe attention to detail is the most generous gift we can offer. Whether it’s the art of serving a beverage or the elegantly designed ambiance, AC Hotels family members believe that if we have time to do something, we also have time to do it exceptionally well. Guests recognize and appreciate AC Hotels’ thoughtful design and our family members’ detail-oriented nature. If you seek authentic hospitality, AC Hotels offers the ideal environment. Our family members possess a global mindset and passion for details. Additionally, they have an innate curiosity to learn and try new things. Our family members—current on trends in art, technology, or design—want to share them with guests and others. Our family members aim to delight others and continually ask how they can improve the service experience. If this resonates with you, we invite you to explore employment opportunities with AC Hotels. By joining AC Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.