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Call Center Supervisor

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

**My ideal job seeks a Call Center Supervisor in Coyoacán, Mexico City** --------------------------------------------------------------------------------- Responsibilities and Functions: * Ensure achievement of goals and objectives * Identify and implement improvements * Monitor productivity indicators * Coaching * Implementation of methodologies and strategies * Follow-up, analysis, and agreements via WLA We are looking for: * Analytical ability * Strategic planning skills * Organizational and communication skills * Leadership and management capabilities * Critical thinking * Initiative * Negotiation skills * Active listening and decision-making abilities Requirements: * 18 years of age or older * 1 year of experience * Minimum verifiable truncated bachelor's degree * Strong verbal communication skills * Intermediate computer skills * Basic Microsoft Office suite proficiency Work Schedules: * 3:00 PM to 11:00 PM * Rotating days off (negotiable depending on your metrics) We Offer: * Base salary of $13,500.00 * Bonus of $5,000.00 to $10,000.00 * Immediate statutory benefits (vacation, vacation bonus, year-end bonus, Social Security) * Paid training * Life insurance * Benefits exceeding statutory requirements **Desired Education Level:** Higher education — incomplete **Desired Experience Level:** Entry-level **Departmental Function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a10d4a24b000041008c145f\&source\=indeed*

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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