Junior Technical Support CONTPAQi

Description

Position Summary: Sermex Consultores is seeking a proactive and self-taught Junior Technical Support specialist to provide consulting and support to CONTPAQi users, perform implementations, and handle support tickets. Key Highlights: 1. 8-month training program for CONTPAQi certifications with CONOCER validity 2. Job stability and development opportunities 3. Consulting services for Accounting/Administrative software **Sermex Consultores is seeking a Junior Technical Support CONTPAQi professional in Cruz Del Sur \- Guadalajara, Jalisco** ------------------------------------------------------------------------------------------------ Sermex Consultores continues to grow! With nationwide presence and consistent growth, we are looking for our next Junior Technical Support specialist: someone energetic, proactive, self-taught, and eager to contribute. * NO PROGRAMMING * Consulting services for **Accounting/Administrative** software * On-site employment **What will you do?** Provide technical support to CONTPAQi users via tickets (remote and on-site) * Perform implementations and consulting for (Accounting, Payroll, Invoicing, Inventory) * Provide hardware and software support * Deliver advisory services, consulting, ticket resolution, and user training for our CONTPAQi software suite **Requirements** * Technical degree or related field in Systems/Information Technology. * 1\-2 years of experience in technical support or **help desk**. * Knowledge of SQL Server * Preferred: Familiarity with and interest in business processes and **Administrative\-Accounting Systems** * Proactive, self-taught, and service-oriented profile. **We Offer** * Base salary: $13,200 MXN (tax-free) \+ commissions per hour of consulting. * Working hours: 8:30 AM to 6:00 PM * 8-month training program for CONTPAQi certifications with CONOCER validity * Job stability and development opportunities. * Excellent location—5 blocks from the Light Rail Urdeneta Station **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** IT and Consulting Services **Skills:** * CONTPAQi certifications * Help Desk * Self-taught * Monday to Friday * Interest in Administration/Accounting *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69a62bea5d000031008103f4\&source\=indeed*