IT Technical Support

Description

Job Summary: We are seeking an IT Technical Support Technician to provide assistance in the installation, configuration, maintenance, and incident resolution of systems, hardware, software, and networks. Key Responsibilities: 1. Preventive and corrective support for systems, hardware, software, and networks. 2. Collaborate in the installation and configuration of systems. 3. Timely diagnosis and resolution of incidents. Job Posting IT Technical Support Location: Tlalnepantla de Baz, Mexico Company: KINEZIS Posted on March 31, 2026 Valid until April 18, 2026 accessible\_forward We welcome individuals with disabilities Net Monthly Salary $9,585\.00 Apply Folio: 21103196 Description Systems Technician – Preventive and Corrective Support Requirements * Required academic level: Technical degree * Academic status: Intern * Required field of study (related): Technical Engineering in Computer Systems * Experience: 6 months \- 1 year in IT Technical Support * Knowledge and tools: + Support (hardware, software, and networks). + Corrective and preventive maintenance. + Internal tickets and requests. + Installation and configuration of systems. * Language(s): + English \- Intermediate * Skills and competencies: + Strategic planning + Teamwork + Creativity and innovation + Logical-Mathematical reasoning + Motivation + Communication + Adaptability to change + Critical thinking + Customer orientation + Results orientation * Candidate availability: + No travel required Schedule Monday to Friday Full-time 08:00 \- 16:00 Schedule clarification: We operate Monday through Sunday with rotating shifts and rest days Functions and Activities * Assist in the installation and configuration of systems. * Follow up on internal tickets and requests. * Perform preventive and corrective maintenance on equipment. * Diagnose and resolve incidents promptly. * Provide technical support to staff (hardware, software, and networks). * Ensure proper operation of technological tools at the facility. The company offers * Statutory benefits * Life insurance * Savings fund * Grocery vouchers * Indefinite-term employment contract Recruitment Process * Start date of your recruitment process: March 31, 2026 * Duration of the recruitment process: 1 Week