Job Summary: Responsible for training staff on operational procedures and safety regulations, ensuring acquisition of the competencies required to perform their duties. Key Highlights: 1. Opportunity for professional development 2. Continuous training in a global environment 3. Integration into a world-leading aviation services company Overview: Swissport is the world’s largest aviation services provider, with global operations at over 300 airports across 45 countries on six continents and a workforce of 60,000 colleagues. We believe our people are what differentiate us from our competitors; we are committed to acquiring innovative talent at all levels of our organization. By joining us, you will become part of a world-leading company delivering ground handling, cargo, and passenger services to over 300 million people annually. **Job Summary** Responsible for training staff on operational procedures, safety and quality regulations governing service delivery, ensuring trainees acquire the competencies necessary to perform their duties. **Responsibilities** * Deliver training programs for operational functions (e.g., baggage handling, passenger service, ramp operations, loading/unloading of cargo, etc.) * Instruct staff on safety regulations, operational protocols, and standards established in processes. * Ensure training complies with airport authority requirements and applicable regulations. * Administer theoretical and practical assessments to evaluate participant learning. * Update and maintain courses on airport regulatory requirements. * Implement training improvement strategies to optimize staff performance. * Generate training reports and issue training certificates. * Monitor compliance with mandatory employee training requirements. * Fulfill responsibilities outlined in the Station’s QHSE Management System Manual and other manuals under their responsibility and management, ensuring compliance with ISO 9001, ISO 14001, ISO 45001, and ISAGO standards. **Requirements and Competencies** * Bachelor’s degree in Aviation, Aeronautical Engineering, Airport Security, or related field * Minimum 2 years’ experience in airport operations and staff training * Knowledge of aviation safety regulations and requirements * Proficiency with digital training tools—LMS, e-learning platforms * Excellent communication, teaching, and leadership skills * Ability to work collaboratively and coordinate with authorities * Flexibility in scheduling and willingness to travel; appropriate adaptability to meet the operational needs of the aviation industry **What We Offer** * Market-competitive base salary * Statutory benefits * Additional benefits and perks * Continuous training * Career development opportunities At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing an inclusive workplace where everyone is considered for employment without discrimination of any kind.