PIAO TERRAZA MANAGER

Description

Position Summary: Responsible for excellence in customer service, efficient coordination of dining room, bar, and kitchen operations, and achievement of sales goals and quality standards. Key Highlights: 1. Ability to give clear instructions and earn respect from a large team. 2. Skill in identifying leaders and delegating effectively. 3. Training new hires to maintain service standards. **POSITION OBJECTIVE:** Ensure excellence in customer service by efficiently coordinating dining room, bar, and kitchen operations, guaranteeing achievement of sales targets and quality standards. PROFILE: High school diploma. Minimum 3–5 years of supervisory experience in the industry. Personnel management. SKILLS: · Authority and Command Voice: Ability to give clear instructions and earn respect from a large team without raising one’s voice. · Effective Delegation: Understanding that one cannot do everything. Must identify team leaders (e.g., captains or experienced servers) to supervise sub\-areas. · Conflict Resolution: Ability to quickly resolve internal disputes (e.g., between kitchen and servers) without impacting customers. · Team Development: Ability to rapidly train new hires, ensuring all adhere to the same standard. EMPLOYMENT OFFERING: · Gross salary: $20,000 (TERRAZA) **Gross salary: $30,000 (MIRALTO)** · Statutory benefits · Rotating 8-hour shifts · Career advancement starting from the third month **BENEFITS:** · Statutory benefits · Industry events · Incentive trips · 10% discount at our dining and fitness centers SCHEDULE: Rotating 8-hour workday with one day off after every six working days, Monday through Thursday LOCATION: Torre Latinoamericana Salary: $20,000\.00 per hour Workplace: On-site employment