Description
Job Summary:
Operational coordinator responsible for monitoring and managing daily flight and service operations, ensuring adherence to procedures and timely resolution of incidents.
Key Highlights:
1. Monitoring and coordination of airport operations.
2. Incident management and coordination of corrective actions.
3. Ensuring compliance with operational safety policies.
**RESPONSIBILITIES:**
* Monitor daily operations of assigned flights and services.
* Track operational incidents and coordinate corrective actions.
* Maintain constant communication with ramp, passenger, maintenance,
crew, and customer departments.
* Verify compliance with schedules, service times, and established SLAs.
* Record and report operational incidents promptly and accurately.
* Coordinate operational resources to ensure continuity of operations.
* Track operational changes, delays, cancellations, and contingencies.
* Prepare daily operational reports and logs.
* Ensure compliance with operational safety policies and internal procedures.
* Provide operational support during emergencies or contingencies.
* Escalate critical incidents to the appropriate personnel.
**REQUIRED PROFILE** 1 to 3 years of experience in airport operations, logistics, CCO, or
operational coordination.
Aeronautical industry experience is desirable.
**SKILLS:** Effective communication, organization and follow-up, decision-making, problem-solving, teamwork.
**LANGUAGES:** Intermediate English desirable
**NECESSARY KNOWLEDGE:** Ramp procedures, operational safety, and administrative procedures