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Systems Assistant

$MXN 6,000-9,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Professional Profile * **Academic Background:** Technician, intern, or graduate in Computer Science, Computer Systems, or related fields. * **Experience:** Minimum of 1 to 2 years in technical support, preferably within educational institutions or customer service roles. * **Technical Skills:** Proficiency with LMS platforms, school databases, networking, and cloud service management. * **Soft Skills:** Strong service orientation, patience in resolving inquiries, effective communication, and teamwork. **Key Responsibilities by Platform** **1\. Moodle (Virtual Learning Environment Management)** * User Management: Creating accounts for instructors and students, assigning roles, and managing access permissions. * Course Support: Assisting with virtual classroom setup, course backups, and student enrollment. * Incident Resolution: Providing technical assistance for file uploads, password recovery, and content display issues. **2\. Suni Scholar (School and Administrative Management)** **3\. Institutional Email (Gmail / Google Workspace)** * Account Administration: Creating, deleting, and managing email accounts under the university domain. * Security and Access: Password recovery and configuration of security measures (e.g., two-step verification). * Integration and Support: Resolving synchronization issues, Drive storage problems, and configuring groups and distribution lists. Salary: $6,000.00 \- $9,000.00 per month Benefits: * Employee discount * Gym discount * Company parking * Free parking * Option for an indefinite-term contract * Company phone * Free uniforms Work Location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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