Digital Prospecting Advisor

Description

Job Summary: COMPUCAD is seeking a Commercial Analyst to manage, attend to, and qualify leads—ensuring an agile and professional experience while generating opportunities through prospecting. Key Highlights: 1. Leading IT company with over 37 years of experience 2. Recognized as a Great Place to Work and one of the Best Mexican Companies 3. Opportunity for continuous professional growth and development *"The only way to do great work is to love what you do." – Steve Jobs* At COMPUCAD, we are leaders in Information Technologies in Mexico, with over 37 years of experience and recognitions including: ✅ Great Place to Work ✅ Súper Empresas (Expansión) ✅ Mejores Empresas Mexicanas (MEM) Position Objective To timely manage, attend to, and qualify leads and contacts generated by marketing initiatives—ensuring an agile and professional experience, as well as accurate generation of commercial opportunities through prospecting, follow-up, and CRM data updates. Responsibilities * Follow up on leads generated from campaigns, events, and digital channels. * Conduct outreach calls for contact validation and prospect profiling. * Qualify leads according to criteria defined by Business Units. * Support prospecting activities and generation of new commercial opportunities. * Administer telephone and digital surveys (e.g., NPS, event satisfaction). * Make confirmation calls for event attendance. * Maintain up-to-date prospect and customer information in the CRM. * Support scheduling and follow-up of email marketing campaigns. * Manage and track promotional material inventory. Requirements Education: * Technical degree or incomplete/completed bachelor’s degree in Marketing, Communications, Administration, Advertising, or related field. Experience: * 1–2 years in similar roles or in administrative or commercial support functions. * Experience in marketing, telemarketing, call centers, customer service, or sales is desirable. Technical Knowledge and Skills * Proficiency in CRM systems and/or marketing automation tools (e.g., HubSpot, Zoho, Salesforce). * Basic/intermediate Excel skills (filters, pivot tables, database segmentation). * Experience in prospect/customer follow-up and administering satisfaction surveys. * Familiarity with virtual event platforms (e.g., Zoom, Teams). Soft Skills * Effective communication (verbal and written). * Strong writing and spelling skills. * Organization and planning abilities. * Attention to detail. * Results-oriented mindset and goal achievement focus. * Teamwork. * Proactivity and service-oriented attitude. What We Offer ✨ Benefits exceeding legal requirements * Major medical expense insurance * Life insurance * Savings fund * Restaurant vouchers ✨ Growth and Development * Ongoing training and certifications * Career advancement opportunities within a solid company ✨ Work Environment * Dynamic and collaborative * National recognition * Hybrid work model, Monday to Friday Apply today and grow with us! At COMPUCAD, your talent drives innovation. Employment Type: Full-time Salary: Starting at $14,000.00 MXN per month Benefits: * Educational support * Discounts and preferential pricing * Flexible working hours * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Remote work * Restaurant vouchers Work Location: Hybrid remote work in 44600, Ladrón de Guevara, Jal.