WFM Analyst

Description

Job Summary: We are seeking a passionate GTR Analyst with strong numerical skills, Excel expertise, and interest in call center metrics for a dynamic, results-driven environment. Key Highlights: 1. Opportunity for Excel and call center metrics experts 2. Professional growth plan 3. Dynamic and results-oriented work environment We are looking for your talent as a **GTR Analyst**! If you are passionate about numbers, an Excel expert, and interested in the world of call center metrics, this opportunity is for you. Requirements: * Intermediate **Excel skills** (pivot tables, formulas, reporting). * Knowledge of **call center metrics**. * Experience in WFM Available shifts: * Morning: 07:00–15:00 * Afternoon: 11:00–19:00 * Night: 23:00–07:00 **We offer**: * **MXN $16,000 per month**. * **Statutory benefits from day one**. * 1 rest day * **Professional growth plan** within the company. * Dynamic and results-oriented work environment. **Work location:** Barranca del Muerto Metro Station Job type: Full-time, Indefinite-term Salary: Starting from MXN $12,000.00 per month Benefits: * Option for indefinite-term contract Workplace: On-site employment