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Category:
Management & Support
Indeed
Collections Call Center Manager
Job Summary:
Colektia is seeking a Collections Call Center Manager to lead operations in Mexico, ensuring efficiency, policy compliance, and service q

Pedro Romero de Terreros & Adolfo Prieto, código 2, Col del Valle Nte, Benito Juárez, 03103 Ciudad de México, CDMX, Mexico
$MXN 29,000/month
Indeed
Call Center Manager (Insurance Sales)
Job Summary:
We are seeking an experienced Call Center Manager in insurance sales to lead commercial operations and sales teams.
Key Highlights:
1. L

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico
$MXN 50,000/month
Indeed
Head of Live Operations
Summary:
Seeking a hands-on Head of Live Operations to lead the setup, launch, and 24/7 day-to-day operations of a new Live Casino Studio in Monterrey

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
Indeed
VIP users support
Summary:
The User Management Support Specialist provides personalized support to high-value users, managing complex cases with strong ownership and so

Av. Insurgentes Sur 702, Del Valle Nte., Benito Juárez, 03103 Ciudad de México, CDMX, Mexico
$MXN 22,000-25,000/month
Indeed
Customer Service Representative Contact Center
Summary:
DATAMARK is seeking customer-focused Bilingual Customer Service Representatives to provide high-quality support in both English and Spanish,

P.º de las Palmas 5711, San Francisco Country Club, 31115 Chihuahua, Chih., Mexico
$MXN 144,000/year
Indeed
Quality Assurance Supervisor (Bilingual English/Spanish)
Summary:
The Bilingual Quality Assurance Supervisor coordinates and delivers contact center quality assurance initiatives, driving quality excellence

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
Customer Service Representative
Summary:
Seeking an empathetic and organized Customer Service Representative to be the frontline voice, handling high-volume support and delivering po

Mexico
Indeed
Inbound Sales & Customer Service Representative - (Home Services)
Summary:
This remote Inbound Sales & Customer Service Representative role involves handling high-volume calls to assist customers with home services,

Mexico
Indeed
Customer Sales Representative
Summary:
This remote Customer Sales Representative role focuses on converting inbound plumbing service inquiries into booked jobs and memberships thro

Mexico
Indeed
Call Center Agent
Summary:
Seeking a motivated Call Center Agent (Retention Specialist) to retain existing customers by promoting products, addressing concerns, and pro

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
Customer Support Representative
Summary:
This position offers high-quality telephonic and non-telephonic customer support, focusing on problem resolution and team collaboration in a

Heroico Colegio Militar 323, Reforma, 44890 Guadalajara, Jal., Mexico
$MXN 16,000/month
Indeed
QA & Training Supervisor
Summary:
This role is a leadership opportunity for a bilingual QA & Training Supervisor to drive agent performance, enhance service quality, and devel

Mexico
Indeed
Planner Scheduler
Summary:
Plans, schedules, and prioritizes resources to execute customer projects, focusing on production scheduling, load balancing, and supply manag

C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico
Indeed
HR Intern (Polanco, CDMX)
Summary:
This role offers comprehensive support across HR functions, including onboarding, offboarding, campaign support, data quality, document manag

Mexico City, CDMX, Mexico
Indeed
HR Intern (Iztapalapa, CDMX)
Summary:
This role provides comprehensive HR support, focusing on employee experience, data quality, and general HR processes within a team-oriented e

Mexico City, CDMX, Mexico
Indeed
Material Planner
Summary:
This role is for a Production Planner responsible for balancing load, synchronizing product families, and optimizing resources for customer p

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66604 Cdad. Apodaca, N.L., Mexico
Indeed
Customer Service Agent Part Time
Summary:
Responsible for providing excellent and efficient quality service in inbound calls from Customers/Businesses that own a vehicle through Nissa

C. Guadalupe 168, Barrio de Guadalupe, 20059 Aguascalientes, Ags., Mexico
Indeed
Debt Services Sales Representative
Summary:
As a Debt Services Sales Representative, you will handle inbound and outbound calls in English, presenting and selling debt-related financial

79Q22222+22
$MXN 20,000/month
Indeed
Real time call center
Position Summary:
We are seeking a professional for real-time monitoring in our Contact Center, passionate about data analysis and rapid decision-maki

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 11,000/month
Indeed
Real Time Adherence
Job Summary:
A leading Contact Center company is seeking an RTA to monitor and manage real-time operations, ensuring service level compliance and opti

Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
$MXN 14,000-18,000/month
Indeed
WFM Call Center Coordination
Position Summary:
WFM Coordinator for a contact center with experience in forecasting, planning, campaign scheduling, reporting, and real-time perform

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
WFM Analyst
Job Summary:
We are seeking a passionate GTR Analyst with strong numerical skills, Excel expertise, and interest in call center metrics for a dynamic,

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 16,000/month
Indeed
Customer Retention Specialist
Summary:
This role focuses on retaining customers by empathizing with their concerns and offering solutions to maintain their relationship with the br

Mexico
Indeed
Bilingual Agent
Summary:
This role involves handling customer calls, resolving questions, and documenting interactions while protecting customer data with full confid

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
$MXN 18,000-21,000/year
Indeed
Desktop Support Associate-Helpdesk
Summary:
Seeking a Patient Portal and Technical Support Service Desk Associate to provide comprehensive support for patient portal applications and te

Heroico Colegio Militar 323, Reforma, 44890 Guadalajara, Jal., Mexico
Indeed
Partner Manager, Non Endemic Ads
Summary:
This role involves managing and optimizing advertising campaigns for enterprise partners, driving performance, communication, and long-term v

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
Team Leader Call Center
Summary:
Lead and optimize team performance, guide operators, manage daily operations, and improve internal processes within a fast-paced internationa

Fray Bernardino de La Torre 148, Quintas del Marques, 76047 Santiago de Querétaro, Qro., Mexico
Indeed
Workforce Analyst Agent
Summary:
DATAMARK, Inc. is seeking a detail-oriented and analytical Workforce Management Analyst to optimize workforce deployment and enhance service

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
Indeed
General L1 support
Summary:
Seeking a Patient Portal and Technical Support Service Desk Associate to provide comprehensive support for patient portal applications and te

Heroico Colegio Militar 323, Reforma, 44890 Guadalajara, Jal., Mexico
Indeed
Training Manager
Summary:
Coordinate and prioritize the implementation, delivery, and quality of sales, customer service, and process training to call center employees

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
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