Collections Manager

Description

Position Summary: MALTIA is seeking a Collections Manager with experience in Call Center channel monitoring, recovery analysis, delinquent portfolio management, and collections team leadership. Key Highlights: 1. Opportunity for development and growth 2. Excellent leadership and area control 3. Implementation of continuous improvements and process automation **MALTIA is seeking a Collections Manager in Atizapán de Zaragoza, State of Mexico** ------------------------------------------------------------------------------ A company specialized in the financial sector is looking for a Collections Manager. * Requirements: Education: Bachelor's degree in Administration, Finance, Law, or related field. Gender: Unrestricted. Work location: Atizapán de Zaragoza, with availability to travel to different areas. Minimum 3 years of experience in: * Call Center channel monitoring (mass campaigns, KPI compliance) * Recovery analysis reports, operational efficiency, etc. * Supervision of field collections agents. * Implementation of continuous improvements. * Process automation. * Delinquent portfolio administration. * Monitoring of external collection agencies. * Excellent leadership, sense of urgency, area control and structure. * Preferred: Own vehicle (car or motorcycle). * We offer: * Direct employment with the company. * Opportunity for development and growth. * Base salary: $25,000 MXN. * Uncapped bonuses (approx. $10,000 MXN). * Gasoline card. * Statutory benefits. **Desired education level:** Higher education \- degree holder **Desired experience level:** Expert level **Departmental function:** Legal **Industry:** Financial Services **Skills:** * Extrajudicial collections * Portfolio recovery * Team management * KPI monitoring *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69a0e169340000600042598a\&source\=indeed*