BDC APPOINTMENT COORDINATOR

Description

Job Summary: We are seeking a BDC Appointment Coordinator with experience in automotive dealerships to manage and schedule service appointments, as well as implement campaign strategies. Key Highlights: 1. Experience in customer service and follow-up via telephone and digital channels. 2. Ability to monitor and organize work teams. 3. Opportunity for growth within the agency. At **Mazda del Valle**, we are looking for a **BDC APPOINTMENT COORDINATOR** to join our service team. **Requirements:** * Minimum of **2 years** of experience in the role within an **automotive dealership**, as Coordinator or BDC responsible (preferably in the service area) * Experience in customer service and follow-up via telephone and digital channels. * Proficiency in managing high-volume databases * Ability to monitor and organize work teams * Excellent communication skills and results-oriented mindset. **Main Responsibilities:** * Assign databases to the team and track scheduled appointments * Make **calls to confirm service department appointments** * Develop mass-campaign strategies for our customers * Prepare controls and reports comparing appointments versus service department billing * Update customer information and status in the system. **We Offer:** * **Base salary \+ attractive commissions** * **Statutory benefits** * Excellent working environment. * Opportunity for growth within the agency. **Interested candidates**, please apply through this channel or send an updated CV. Employment type: Full-time Salary: $15,000\.00 \- $20,000\.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Work location: On-site employment