Guadalajara Claims Supervisor

Description

Position Summary: Answer calls from policyholders reporting automotive claims and from glass shop personnel, and assign adjusters knowledgeable in the claims handling workflow and tools such as Excel and Audate. Key Highlights: 1. Automotive claims handling and adjuster assignment. 2. Management of the automotive claims handling workflow. 3. Communication and organizational skills. **Job Requirements:** * Bachelor's degree in Economics or Administration * Knowledge of the automotive claims handling workflow: Call Center, Adjustments & Valuation, Claims Processing, Theft, Salvage * Excel, Audate **Skills:** * Verbal fluency * Organization Key Responsibilities * Answer calls from policyholders who have experienced automotive claims * Assist glass shop personnel requesting policy information * Assign adjusters Additional Benefits and Perks * Bonus * Vacation days exceeding statutory requirements * Savings fund and savings account * Major Medical Expense Insurance * Life Insurance * Grocery vouchers * Restaurant vouchers At Allianz Mexico, diversity drives us forward. All our selection processes are based on equal opportunity, without distinction of gender, age, sexual orientation, disability, religion, or any other condition. We believe in a fairer and more inclusive workplace for everyone.