Senior Coordinator

Description

Job Summary: Coordinate and supervise the team's daily operations, ensuring KPI compliance, process efficiency, and continuous improvement through effective communication. Key Highlights: 1. Lead and coordinate operational teams 2. Focus on continuous improvement and efficiency 3. Effective communication and KPI monitoring **Smile Pill is seeking a Senior Coordinator in Polanco - Miguel Hidalgo, Mexico City** ---------------------------------------------------------------------------------- **What will be your mission?** **Lead, coordinate, and supervise the daily operations of your assigned team, ensuring KPI compliance, process efficiency, and timely resolution of incidents, with a focus on continuous improvement and effective cross-departmental communication.** **Required Knowledge** **Key Responsibilities:** **Coordinate operational staff: task assignment, tool control, performance evaluations, payroll adjustments, and disciplinary actions.** **Supervise daily field processes and ensure objective achievement.** **Resolve operational incidents promptly and efficiently.** **Coordinate mobile equipment deliveries and recoveries, ensuring traceability and control.** **Implement operational process improvements to optimize resources and outcomes.** **Maintain smooth communication among administrative, support, and field teams.** **Monitor timely achievement of goals and key performance indicators (KPIs).** **What we’re looking for in you:** **Experience leading field operational teams** **Knowledge of logistics, resource control, incident tracking, and payroll administration** **Analytical ability and results-oriented mindset** **Desirable experience with consumer or retail accounts** **Advanced Excel, Office suite, and Slack (desirable)** **HYBRID WORK MODEL (Office - Remote)** **Desired Education Level:** Bachelor’s degree - completed **Desired Experience Level:** Expert level **Departmental Function:** Marketing / PR / Communications **Industry:** Marketing **Skills:** * Personnel Management * KPI Compliance * Supervision * Operational Staff Management *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a022b273b000034008007ce\&source\=indeed*