Call Center Supervisor

Description

**My ideal job is seeking a Call Center Supervisor in Benito Juárez, Mexico City** -------------------------------------------------------------------------------------- Responsibilities and Functions: * Ensure achievement of goals and objectives * Identify and implement improvements * Monitor productivity indicators * Coaching * Implementation of methodologies and strategies * Follow-up, analysis, and agreements per WLA We are looking for: * Analytical ability * Strategic planning capability * Organizational and communication skills * Leadership and management skills * Critical thinking * Initiative * Negotiation ability * Active listening and decision-making skills Requirements: * 18 years of age or older * 1 year of experience * Minimum verifiable incomplete bachelor's degree * Strong verbal communication skills * Intermediate computer proficiency * Basic Microsoft Office suite proficiency Work Schedules: * 3:00 PM to 11:00 PM * Rotating days off (negotiable depending on your metrics) We Offer: * Base salary of $13,500.00 * Bonus of $5,000.00 to $10,000.00 * Immediate statutory benefits (vacation, vacation bonus, thirteenth-month bonus, social security) * Paid training * Life insurance * Benefits exceeding statutory requirements **Desired education level:** Higher education – incomplete **Desired experience level:** Entry level **Departmental function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a1484b149000049001de38b\&source\=indeed*