Administrator

Description

Job Summary: We are seeking an NOC Administrator for advanced technical support, technological infrastructure, and system monitoring, with experience in diagnostics and supervision of interventions. Key Highlights: 1. Opportunity to join the team in a key position for advanced technical support. 2. Central role in diagnosing and supervising technical intervention processes. 3. Potential for professional growth and development with ongoing training. **i5 Group is seeking an Administrator in Naucalpan de Juárez, State of Mexico** ------------------------------------------------------------------------- **OPEN POSITION: NOC ADMINISTRATOR** We are currently looking for an NOC Administrator to join our team. If you have experience in advanced technical support, technological infrastructure, and system monitoring, this opportunity may be right for you. **Work Location:** Naucalpan **Schedule:** Monday to Saturday, from 9:00 a.m. to 6:00 p.m. **Academic Background** * Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Systems Engineering, or related field (completed or in final semesters). **Required Experience** * Minimum 2 years of Level 2 or higher technical support experience within electrical infrastructure, telecommunications, or IoT areas. * Desired experience with industrial communication protocols such as OCPP, Modbus, and MQTT. * Experience coordinating technical staff or field teams. **Main Responsibilities** * Handling and tracking tickets escalated by NOC L1\. * Performing advanced diagnostics on AC and DC charging stations. * Supervising work orders and validating technical intervention processes. * Identifying recurring incidents and generating analysis reports for continuous improvement. **We Offer** * Competitive salary * Statutory benefits * Ongoing training * Opportunities for professional growth and development **Application** If you meet the profile and are interested in this position, please submit your application via WhatsApp to: * ***55*** * ***79*** * ***16*** * ***35*** * ***57*** **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Expert level **Departmental Function:** Customer service **Industry:** Electrical / Electronic Manufacturing *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69fe2cf53900006b00536cb7\&source\=indeed*