Customer Service

Description

Job Summary: We are seeking a results-oriented Customer Service professional with experience in the automotive industry and advanced English communication skills. Key Highlights: 1. Customer service experience in the automotive industry 2. Advanced English proficiency required 3. Order management and customer satisfaction We are looking for a highly results-oriented **Customer Service** professional with experience in the automotive industry and advanced English communication skills. Responsibilities: * Attending to and following up with domestic and international customers * Managing orders, deliveries, and customer requirements * Coordinating with internal departments (production, logistics, quality) * Resolving incidents and ensuring customer satisfaction * Preparing reports and tracking KPIs * Participating in meetings with customers (in English) Requirements: * Completed bachelor's degree (related field preferred) * **Advanced English proficiency (mandatory)** * **Intermediate Portuguese proficiency desirable** * **Minimum 5 years of Customer Service experience in the automotive industry** * Knowledge of supply chain processes * Strong communication, organizational, and problem-solving skills Employment Type: Full-time, Permanent Benefits: * Cafeteria service * Grocery vouchers Work Location: On-site employment