Description
Job Description and Activity Details
1\) Last Mile (Transportation and Delivery)
* Plan and execute delivery routes jointly with your supervisor, considering delivery time windows, order priority, access restrictions, and traffic conditions.
* Verify before departure: documentation, quantities, product condition, packaging/stowing, and cargo securing.
* Safely load, secure, and unload goods (tie-downs, weight distribution, product protection).
* Deliver to customers with complete POD (Proof of Delivery): signature/name, stamp, time, photographs, and relevant observations.
* Manage on-site incidents (e.g., customer unavailable, incorrect address, rejection, shortage, damage, delay), documenting root cause, evidence, and timely escalation.
* Execute returns/RMAs (Return Merchandise Authorization): collection, documentation, segregation, and controlled return to the CEDIS.
* Maintain professional communication with customers and your supervisor to confirm status, rescheduling, and authorized operational agreements.
2\) CEDIS Support (when not on route or during operational peaks)
* Assist in picking, validating accuracy per SKU/batch/quantity as requested.
* Assist in packing and order preparation, ensuring identification/labeling and transport protection.
* Assist in goods receiving: physical count vs. documents, condition inspection, segregation of non-conforming items, and immediate notification.
* Participate in cyclic counts (Cycle Count) and/or physical inventories as scheduled.
* Operate **forklifts and hydraulic pallet jacks** for safe movement of goods within the CEDIS, including loading, unloading, stacking, and inventory repositioning.
* Verify the **operational status of equipment** (forklifts and pallet jacks) prior to use and report any anomalies or unsafe conditions.
Experience and Requirements
* Technical degree
* 1\-3 years as an Operational Driver
* 1\-2 years in warehouse activities
* Mandatory experience operating forklifts (sit-down type) and hydraulic pallet jacks
* Forklift certification preferred
* Valid driver’s license (MANDATORY)
* SAP or other ERP experience preferred
* Handheld/scanner experience preferred
**TECHNICAL SKILLS:**
* Safe operation of **delivery vehicles** (light truck, van, or pickup). Standard or automatic transmission.
* Knowledge of **local and regional routes**, basic route planning, and adherence to delivery time windows.
* Manual loading and unloading of goods, ensuring **product integrity**.
* Basic handling of **delivery documentation** (delivery notes, delivery evidence, signatures).
* Knowledge of and compliance with **traffic and road safety regulations**.
* Basic operation of **forklifts and hydraulic pallet jacks** for internal movements.
* Basic Office software proficiency
* Physical capability for loading/unloading and operational warehouse work, including lifting sacks up to 25 kg
Benefits
* Benefits in accordance with the Federal Labor Law (LFT)
* Life insurance
* Medical expense insurance
**Number of vacancies** 1
**Department** Warehouse
**Employment type** Permanent
**Work modality** On-site
**Shift** Day shift
**Work schedule** Full-time
**Working hours** Full-time
**Net monthly salary** $13,000 \- $15,000 MXN
**Education** Technical degree
**Willingness to travel** No