Senior People Operations Payroll Specialist

Description

**Skala People Strategy is seeking a Senior People Operations Payroll Specialist in Miguel Hidalgo, Mexico City** ----------------------------------------------------------------------------------------------------------- **Senior People Operations & Payroll Specialist** ----------------------------------------------- ### **Key Responsibilities** **Payroll and Personnel Administration — 180 employees** * Manage the full payroll cycle, including incident handling, special calculations, validations, disbursement, and coordination with external providers or internal systems. * Ensure compliance with labor, tax, and social security obligations related to payroll. * Administer personnel movements, including hires, terminations, salary adjustments, promotions, and organizational changes. * Maintain up-to-date employee information in internal systems, ERP, HRIS, and related platforms. * Coordinate processes with IMSS, IDSE, SUA, and other tools applicable to labor operations in Mexico. **People Operations and Employee Lifecycle Management** * Coordinate onboarding and offboarding processes, ensuring proper documentation, system access, communication, and an appropriate employee experience. * Follow up on employee inquiries, questions, and needs regarding payroll, benefits, contracts, internal policies, and administrative procedures. * Manage personnel files, employment documentation, and internal departmental reports. * Support the implementation, adaptation, and improvement of People-related policies, processes, and operational workflows. **Compensation and Benefits** * Administer corporate benefits, ensuring accurate communication, activation, and follow-up with providers. * Support standardization of benefits, salary structures, and compensation processes. * Monitor the People department’s budget, benefits, and employee-related costs. * Participate in salary reviews, promotions, and compensation adjustments. **Compliance, Audits, and Reporting** * Prepare required information and documentation for internal, external, or regulatory audits. * Generate People Operations, payroll, headcount, personnel movement, benefits, and compliance reports. * Ensure administrative processes are supported by appropriate documentation and traceability. * Collaborate with internal departments, vendors, and stakeholders to ensure regulatory compliance. ### **Profile Requirements** * Bachelor’s degree in Business Administration, Human Resources, Psychology, Industrial Relations, or a related field. * 5–7 years of experience in People Operations, Payroll, HR Operations, Personnel Administration, or Human Resources. * Proven experience managing high-volume payroll and personnel administrative processes. * Knowledge of Mexican labor legislation, social security, IMSS, IDSE, SUA, and payroll-related obligations. * Experience administering benefits, compensation, onboarding, offboarding, and employee support. * Experience working with external payroll, benefits, or administrative service providers. * Proficiency with HRIS, ERP, or payroll systems. * Intermediate English is desirable for interaction with regional teams or corporate documentation. ### **Key Competencies** * Strong service orientation and employee focus. * Organizational skills and ability to manage multiple processes simultaneously. * Attention to detail and commitment to compliance. * Analytical capability for payroll review, reporting, and People data analysis. * Clear communication with employees, leaders, and vendors. * Proactivity in improving processes and automating operational tasks. * Ability to work in dynamic, rapidly growing, or high-operational-load environments. * Confidentiality and responsible handling of sensitive information. ### **Success Metrics for the Role** * Payroll processed accurately and on time, with no critical incidents. * Hires, terminations, and personnel movements properly documented and executed. * Employee information maintained as current and reliable. * Timely responses to employee questions and requests. * Onboarding and offboarding processes clear, efficient, and delivering a positive employee experience. * Appropriate compliance in audits, reporting, and labor documentation. **Desired Education Level:** Bachelor’s degree — completed **Desired Experience Level:** Mid-level **Departmental Function:** Human Resources **Industry:** Banking *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a14cd9a49000030001e0c88\&source\=indeed*