Database / Metrics Analyst - KPI

Description

Job Summary: DHL is seeking a professional to monitor business metrics, analyze data, develop dashboards, and prepare reports for the team. Key Highlights: 1. Culture that embraces diversity and collaboration 2. Amplifies your strengths and builds trust 3. A challenge to fully develop your skills and potential **About DHL** ----------------- We are the world’s largest logistics leader, creating competitive advantage for our customers by delivering standardized, integrated logistics solutions globally — including warehousing, transportation, and related services. **Our people are our greatest asset. We are certified as a Great Place to Work.** At DHL, you’ll find a culture that embraces diversity and collaboration; amplifies your strengths and builds trust through our core values of **respect and results.** **A world powered by logistics. A company powered by its people.** **Location: Tultitlán** **Schedule: Monday to Friday, 8 AM to 6 PM, with availability for rotation and weekends.** **Key Responsibilities:** -------------------------- * Daily monitoring of business metrics * Data analysis to identify trends, anomalies, and improvement opportunities * Responding to customer requests * Development of interactive and automated dashboards in tools such as Power BI, Excel, and/or Power Apps * Preparation of periodic reports to present results and findings to the team * Monitoring and analysis of KPIs * Dashboard and reporting management * Data and data quality management **Who We’re Looking For:** --------------------- * \*Completed Bachelor’s degree / Engineering degree\* * ERP system experience * Intermediate-level Excel and Power BI skills * Knowledge of report creation and KPI tracking. **What We Offer:** -------------- * $14,100 gross monthly salary * 10% food vouchers * Above-average Christmas bonus * 13% Savings Fund contribution * Optional savings account * IMSS, Life Insurance, and SGMMayores coverage * Biweekly payment and direct hiring **At DHL Mexico, you’ll find an environment that challenges you to maximize your professional skills and potential. Join our team and become part of a world powered by logistics and excellence in customer service!** **Being DHL means maximizing your capabilities — apply now!**