Claims Analyst

Description

Position Summary: Analyze and adjudicate claims in the Claims area, generating operational intelligence through reports and key performance indicators to support decision-making. Key Highlights: 1. Analyze and adjudicate claims while ensuring policy compliance. 2. Generate operational intelligence through reports and key performance indicators. 3. Participate in the monthly operational close. ### **Purpose of the Position** ### **Analyze and adjudicate claims in the Claims area**, **ensuring compliance with policy terms and conditions**, **and generate operational intelligence** **through reports and key performance indicators to understand business performance, identify improvement opportunities, and support decision-making.** ### **Responsibilities** * ### **Analyze and adjudicate claims while ensuring compliance with policy terms and conditions.** * ### **Evaluate business line performance through analysis of data, statistics, and relevant trends.** * ### **Develop, analyze, and monitor operational metrics, generating insights for continuous improvement of service and customer support processes.** * ### **Ensure the quality, consistency, and accuracy of information recorded in systems.** * ### **Request and track claim payments, ensuring proper authorization and recording.** * ### **Prepare and deliver adjudication letters to insured parties based on technical and documentary analysis of each case.** * ### **Participate in the monthly operational close by reconciling figures, reviewing open cases, and adjusting reserves.** ### **Requirements** * ### **Completed bachelor’s degree.** * ### **Minimum of 2 years’ experience in Claims areas (Life, Property & Casualty, Credit, or Medical Expenses) within the insurance industry.** * ### **Proficiency in Advanced Excel (pivot tables, complex formulas, data validation).** * ### **Power BI knowledge and dashboard design experience are desirable.** * ### **Experience analyzing operational metrics (frequency, severity, service levels) and participating in closing processes or reserve management.** ### **We Offer** * ### **Work location: Mexico City.** * ### **Hybrid work model (2 days per week in office).** * ### **Competitive salary and additional benefits.** * ### **Direct employment contract with the company.** If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. **Helping People Thrive in a Connected World** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. **What’s the culture like at Assurant?** Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. **Company Overview** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender\-placed insurance products, and other specialty products. **Equal Opportunity Statement** Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert** Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.