Junior Service Engineer

Description

Job Summary: We are seeking young talent to provide technical support to internal and external users, resolve incidents, and utilize remote access tools. Key Highlights: 1. Opportunity for professional development in IT 2. Technical support and incident resolution 3. Learning and growth environment Are you passionate about technical support and eager to grow in the IT world? At our corporate office, we are looking for young talent eager to learn and develop. Location: Centro, 64000 Monterrey, N.L. Schedule: Monday to Friday, 8:30 AM to 6:30 PM Work Modality: On-site What You Will Do: * Provide support to internal and external users. * Resolve incidents related to operating systems and applications. * Handle and follow up on tickets in helpdesk systems. * Use remote access tools for technical support. What We Are Looking For In You: * Degree in Computer Systems, Informatics, Electronics, or related field. * Required knowledge: Windows 10 and 11 operating systems Microsoft Office Your Strengths: * Assertive communication and verbal fluency * Commitment and responsibility * Growth mindset and desire to excel What We Offer: * Monthly salary: $12,000.00 - $15,000 * Statutory benefits (Federal Labor Law) * Professional development plan in IT. Apply now and become part of a team that drives your professional growth! Position Type: Full-time, Probationary period Contract Duration: 3 months Salary: $12,000.00 - $15,000.00 per month Education: * Completed Bachelor’s degree (Preferred) License/Certification: * Federal driver’s license, Class A (Preferred) Work Location: On-site employment