**About the Role** We are looking for a Technical Specialist to join a global FinTech project. The role is focused on advanced troubleshooting, AI\-assisted operations, and high\-level automation to support a complex trading ecosystem. **Responsibilities** * Use AI tools (LLMs such as Claude and Cursor) and MCP to accelerate root\-cause analysis and incident resolution; * Build and maintain Grafana/Datadog dashboards to monitor system health and detect anomalies; * Develop Python scripts for bulk operations, API retries, and data migrations; * Investigate technical incidents end\-to\-end and prepare structured reports for the engineering team; * Collaborate with developers and infrastructure teams to improve operational stability. **Requirements** * English proficiency at C1 level; * 2\+ years of experience in TechOps or Technical Support within FinTech or high\-load environments; * Strong knowledge of Python and observability tools such as Grafana and Datadog; * Solid understanding of Networking (HTTP/gRPC), Microservices architecture, and core CS fundamentals (CPU/RAM); * Experience integrating AI tools into day\-to\-day technical workflows. **Conditions** * Fully remote work environment aligned with LATAM timezone; * Opportunity to work with cutting\-edge AI\-integrated systems and professional\-grade monitoring tools; * Professional growth in AI\-assisted operations within a high\-load financial infrastructure. Job Type: Full\-time Work Location: Remote
Juan García
Indeed · HR
Juan García
Indeed · HR
