Description
Job Summary:
A reputable company is seeking an Accounts Payable Analyst to support the management and follow-up of relationships with internal and external customers.
Key Responsibilities:
1. Customer service and follow-up for internal and external customers
2. Coordination of dispute resolution
3. Maintenance of accurate records and preparation of reports
**Accounts Payable Analyst \_ Advanced English**
A leading provider of quality services is currently seeking talented professionals to join its team as an **Accounts Payable Analyst**, providing support in managing and following up on relationships with internal and external customers, ensuring timely, professional, and solution-oriented service.
**Main Responsibilities:**
* Provide service and follow-up for internal and external customers.
* Manage and resolve customer complaints or inquiries.
* Coordinate dispute resolution calls among customers, Operations, and Sales.
* Follow up with Account Managers and the Sales Support team to ensure accurate billing.
* Verify and update customer account information.
* Maintain accurate records of conversations, agreements, and correspondence with customers.
* Process payment information and required documentation.
* Audit project information, pricing, and requested changes.
* Prepare and send follow-up reports when necessary.
* Serve as the liaison with the Operations team to communicate project details.
**Requirements:**
* Bachelor’s degree in Administration, Accounting, Business, or related field.
* Minimum of 2 years of experience in customer service, administration, billing, project tracking, or related areas.
* Prior experience or knowledge in the manufacturing industry is preferred.
* Strong organizational, analytical, and decision-making skills.
* Advanced English proficiency
* Excellent verbal and written communication skills.
* Ability to handle sensitive and confidential information.
* Professional, ethical, patient, and service-oriented attitude.
* Attention to detail and ability to work effectively in a team.
* Flexibility to work according to business needs.
Working Hours:
Monday to Friday, 8:00 AM to 6:00 PM
Remote work arrangement
We offer an attractive salary and benefits exceeding statutory requirements.