Position Summary: Project Manager specializing in relationship management and change, focusing on system adoption, training, and continuous improvement for clients in the stock market sector. Key Highlights: 1. Leads the adoption of new systems and knowledge management. 2. Designs and delivers training and effective communication programs. 3. Monitors the system and proposes continuous improvements. Relationship and Change Management Project Manager. • Education: Bachelor’s degree in Computer Science or related field • Years of experience: 6+ years in similar positions. • Knowledge of: Process documentation, Office suite. • Competencies: Collaboration, leadership, integrity, innovation, customer orientation, commitment, results orientation, adaptability to change, negotiation, networking, strategic vision. • Additional language: Advanced English Key Responsibilities Knowledge Management and System Adoption • Design and execute strategies to facilitate client adoption of the new system, ensuring a smooth, chronological, and organized transition. • Act as liaison among operational, technology, and key user areas, promoting best practices and resolving questions regarding system usage. • Implement methodologies and tools for efficient knowledge management, ensuring information is accessible and useful to teams. • Develop guides, user manuals, and reference materials to facilitate understanding and use of the new system so that clients comprehend, commit to, and join the project during its releases. • Ensure traceability of process changes and alignment with regulations and best practices. Training and Communication • Design and deliver training programs for key users, ensuring their readiness to operate in the new environment. • Develop instructional materials, presentations, and training sessions to facilitate system adoption. • Establish effective communication channels to share updates, best practices, and address concerns. Monitoring and Continuous Improvement • Collect user feedback on system functionality and usability, identifying improvement opportunities. • Coordinate feedback sessions and document lessons learned to optimize the adoption process. • Receive client requests regarding incorporation and evaluation of new products potentially includable in the project. • Collaborate with internal teams to propose improvements in operational workflows and knowledge management. Technical Competencies: • Strategic thinking. • Knowledge of business and technological operational processes within the securities industry. • Knowledge of technological applications. • Project management. • Knowledge of the securities market. • SWIFT communication protocols. -Requirements- Minimum education: Higher education – Bachelor’s degree 7 years of experience Languages: English Age: between 34 and 50 years Knowledge: Project management, Swift Keywords: proyecto, project, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, exchange, cambio