Field Technical Support

Description

Job Summary: We are seeking an experienced technical support technician to manage inventories, configure networks and systems, and perform equipment maintenance in stores. Key Highlights: 1. Continuous training and certification opportunities 2. Innovation and collaboration culture 3. Top Employer certification and wellness programs Position: Field Technical Support Department: Support About Inetum Inetum is an international agile digital consulting group. In the post-digital transformation era, our purpose is to enable each of the more than 27,000 people on our team to continuously renew themselves. With a presence in 19 countries, we promote flexible career paths, local innovation, and a healthy work-life balance. Additionally, Inetum has been recognized as a Top Employer—a certification that validates our commitment to employee well-being, professional development, and excellence in talent management. Job Description We are looking for a candidate with experience in Technical Support. Responsibilities: Prepare device inventory Align firewall requirements for changes Self-billing DHCP change Cash register DHCP change Scale DHCP change Verifier DHCP change Other store PC DHCP change Switch management IP change Server DHCP configuration General cash register DHCP configuration Receipt PC DHCP change AP reconfiguration Biometric device DHCP change Handheld device reconnection Control desk PC and printer replacement TADAUZ displays VOXPOP Parking lot IP change (if applicable) CFE meter IP change Requirements In the absence of formal education, equivalent experience in Technical Support will be considered, including knowledge in: • 6 months of experience providing technical support for computing equipment • Windows and Linux operating systems • Basic or intermediate networking and IT knowledge • Experience with graphical or command-line operating systems • Loading operating system images onto computing equipment and AIOs • Hard drive sanitization (Blancco) • Structured cabling knowledge (copper, Category 6 and above) • Wall plate, jack, RJ45 connector replacement, and cable installation • Knowledge of tools used for node testing and cable punching What We Offer • Top Employer certification for our talent management practices • Continuous training and certification programs • Access to learning and professional development platforms • Innovation and collaboration culture • Physical and emotional wellness programs Commitment to Equality At Inetum, we foster an inclusive and equitable workplace. All candidates will be considered without distinction based on gender, identity, sexual orientation, age, ethnic origin, disability, or any other condition. Hiring decisions are based exclusively on skills, competencies, and values aligned with our organizational culture. -Requirements- Minimum education: Upper secondary education – General High School Diploma Less than 1 year of experience Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist, field, territory