Job Summary: We are looking for a Technical Support specialist to join our team, providing personalized assistance and first- and second-level technical support to Apple users. Key Highlights: 1. Opportunity to launch your professional career with a leading company 2. Provide technical support to Apple users and deliver customer service 3. Professional growth and continuous training Position: Technical Support - MacStore!! · At MacStore, we want you to become part of this great team and launch your professional career! · Interviews are about to begin. That day could be the start of your professional journey with us. Join our sales force at MacStore branches!! MacStore Pabellon Bosques MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is for Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Suggesting additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (paid directly to employee) Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Professional growth. Continuous training. Additional benefits after 3 months (permanent employment): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekday rest days).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist