Junior Demand Planning Analyst - Retail / Technology

Description

Job Summary: A major company is seeking a Junior Demand Planning Analyst with Retail experience to process orders, coordinate with sales, and resolve customer incidents. Key Highlights: 1. Retail and technology products/services experience valued 2. Collaboration with internal and external teams to optimize processes 3. Participation in continuous improvement of internal processes Major company hiring due to expansion 'Junior Demand Planning Analyst - Retail Experience' Requirements: -2 years of experience in administrative/commercial roles -Ideal: Commercial experience in technology products/services -Process and generate customer orders, ensuring efficient data entry into the system. -Coordinate with the sales team to confirm order details. -Provide administrative support in preparing proposals and quotations. -Act as the primary point of contact for customers regarding orders and general inquiries. -Resolve customer incidents and complaints in collaboration with other departments such as logistics, finance, and quality. -Manage updates to unit information—e.g., promotions and/or commercial terms—in the system. -Collaborate closely with various internal units and customers to ensure accurate information flow and incident resolution. -Maintain an up-to-date customer database, ensuring data integrity and accuracy. -Participate in continuous improvement of internal processes by proposing enhancements to optimize administrative and commercial management. -Power BI and advanced Excel proficiency Offer: Base salary + bonus + PSL Location: Vallejo Schedule: Monday to Friday, 9:00 AM to 7:00 PM. -Requirements- Minimum education: Higher education — Bachelor's degree 2 years of experience Keywords: analyst, junior, planificacion, planning, planeacion, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist