Job Summary: Supervise the proper functioning of security services, ensuring compliance with company procedures and policies as well as client standards. Key Highlights: 1. Operational supervision and security personnel management 2. Customer service and emergency handling 3. Conflict resolution and leadership **Job Objective** Supervise and verify the proper functioning of assigned security services, ensuring that operational staff comply with company instructions, procedures, and policies, as well as with standards established with the client. **Functions and Responsibilities** Operational Supervision * Maintain full staffing levels for assigned services * Prospect candidates in case of incomplete staffing for assigned services * Conduct supervisory rounds across various services * Verify staff compliance with security instructions, protocols, and procedures * Review proper shift coverage and surveillance post assignments * Identify and report operational incidents Personnel Management * Supervise staff discipline, appearance, and performance * Verify correct use of uniforms and work equipment * Report absences, tardiness, or abandonment of duty * Support service coverage during staff absences Document Control * Review service logs * Prepare supervision reports * Inform the operations coordinator of relevant incidents Customer Service * Maintain communication with service responsible parties * Address customer observations or complaints * Report risk situations or incidents Security and Emergencies * Implement security protocols * Coordinate actions in case of emergencies * Support civil protection procedures Salary: $13,000\.00 \- $15,000\.00 per month Application Question(s): * Technical Competencies: Operational supervision Decision making Conflict resolution Organization * Skills and Competencies: Technical Competencies * Operational supervision * Decision making * Conflict resolution * Organization Personal Competencies * Leadership * Responsibility * Effective communication * Working under pressure * Honesty * Additional Requirements: * Flexible schedule availability * Willingness to travel between service locations * Vehicle operation (desirable) * Valid driver's license (desirable) Education: * Completed high school diploma (Mandatory) Experience: * Operational supervision, security guard, or shift supervisor: 2 years (Mandatory) Workplace: On-site employment