IT Technical Support

Description

Job Summary: Hospital Ángeles Pedregal is seeking a Computer Systems Operator for technical support, providing timely assistance and maintenance. Key Responsibilities: 1. Timely response to help desk requests for technical support 2. Technical support for office software suites, Windows, and hospital-specific applications 3. Installation of computer equipment or software for projects and updates **Hospital Angeles Pedregal** A premier medical center in Mexico City, distinguished by its modern facilities and state-of-the-art equipment, dedicated to delivering the highest quality medical care. Excellence in private healthcare advances further with the inauguration of our 5th Tower: **We are looking for talent as:** * **Computer Systems Operator for Technical Support** **Requirements:** * Technical degree in Computer Systems, including official title and professional license (**MANDATORY**) * Minimum 1 year of verifiable technical support experience (including social service) * **Must reside within a 1-hour commute from Pedregal (**MANDATORY**); applications failing to meet this requirement will not be considered** * Flexible availability to work 8-hour shifts (morning, afternoon, or night) **Responsibilities** * Provide timely response to help desk requests for preventive and corrective maintenance of hardware, software, and equipment * Promptly provide technical support for office software suites, Windows, and hospital support applications * Properly process user account creation, deactivation, and modification in SAP, LIS, RIS, and PAC systems * Correctly install computer equipment or software according to technology projects or updates * Accurately prepare financial and operational reports based on help desk reports or specific requests **Benefits** * $13,840 gross monthly salary plus overtime pay * Grocery vouchers * Life insurance * TDU discount card * Complimentary uniforms * Year-end bonus exceeding statutory requirements * Vacation bonus exceeding statutory requirements * Savings fund * Free transportation (stops at Plaza Perisur, Metro Miguel Angel de Quevedo, Tepepan, Calzada de Tlalpan, Puente del Rosal) **Schedule:** Monday through Sunday, with one day off per week. If you meet the requirements, **we look forward to meeting you AS SOON AS POSSIBLE — NO APPOINTMENT NEEDED**, Monday to Thursday, 9:00 AM – 12:00 PM, at our facility: Hospital Ángeles Pedregal, Camino Sta. Teresa 1055\-S, Héroes de Padierna, Héroes de Padierna, Magdalena Contreras, CDMX, 1070. Please enter via the Camino a Sta. Teresa entrance and proceed to the Hospitalization Tower (easily identifiable by the Starbucks located there); go to the basement of the tower where you’ll find a reception desk—ask for the DO department or **Marilú Salas \| María Salas**. * Resume or completed application form * Certificate of studies * Employment certificate or social service completion certificate * Official ID (INE) * Pen * Face mask