Front Desk Agent - Receptionist

Description

Position Summary: We are seeking a passionate Front Desk Agent dedicated to hospitality to serve as the first point of contact for guests, managing check-in, check-out, and reservations with warm, attentive service. Key Highlights: 1. Warm and professional guest service. 2. Management of check-in, check-out, and reservations. 3. Attention to details to ensure an exceptional stay. Front Desk Agent \| Reforma Area Are you passionate about hospitality and creating memorable guest experiences? We are looking for a Front Desk Agent with a service-oriented attitude, excellent appearance, and a focus on quality. Location: Reforma, two blocks from Diana Roundabout Schedule: Monday to Sunday, 7:00 AM to 3:00 PM (with midweek break) What will you do? You will be the first point of contact for our guests, delivering warm and professional service. You will manage check\-in, check\-out, reservations, and follow up on every detail to ensure an exceptional stay. We are looking for someone with: \* Experience in hotel front desk operations \* Proficiency with hotel reservation systems (Cloudbeds preferred). **\* Advanced English (mandatory)** \* Excellent appearance and service-oriented attitude \* Ability to resolve situations promptly and courteously We offer: \* Competitive salary \* Full statutory benefits on payroll (vacation, year-end bonus, vacation premium, Sunday premium) \* Job stability. If you are interested in joining a concept where every detail matters and guest experience is the top priority, we would love to meet you. Salary: $13,500\.00 per month Benefits: * Employee discount * Special discounts and preferential pricing * Complimentary uniforms Application question(s): * Do you have employment stability and verifiable references? Language: * Advanced English (Mandatory) Workplace: On-site employment