Revenue Operations Coordinator - Latam

Description

Summary: This role involves owning and strengthening billing and collections across LATAM, leading a regional team to ensure accurate invoicing, effective collections, and strong control over receivables. Highlights: 1. Opportunity to own and strengthen billing and collections in LATAM 2. Lead and coordinate a regional team of billing specialists 3. Drive improvements in cash flow performance and billing accuracy **Role; Revenue Operations Coordinator \- Latam** Reports to; Treasury Manager Location; Bogota, CO and Mexico City, MX **Position Summary** This is an opportunity to join a fast\-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM. As Regional Billing \& Collections Coordinator, you will be responsible for the end\-to\-end Order\-to\-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets. You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables. This role operates in a complex, multi\-entity and cross\-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables. You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region. This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high\-performing LATAM billing and collections operation. **Key Responsibilities** **Billing \& Revenue Ownership** * Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets * Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery * Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance * Manage complex billing scenarios, including multi\-entity, multi\-currency, and cross\-border transactions * Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines **Collections \& Cash Conversion** * Own and lead collections across LATAM, ensuring timely recovery of outstanding balances * Monitor AR aging and proactively manage overdue balances and collection strategies * Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders * Maintain strong relationships with clients to support effective and professional collections * Drive improvements in DSO\- Days Sales Outstanding and overall cash conversion performance **Cash Application \& Reconciliation** * Oversee accurate and timely application of incoming payments across all entities * Ensure reconciliation between bank activity and AR ledgers * Investigate and resolve discrepancies between payments received and outstanding invoices **Rebates, Credits \& Adjustments** * Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams * Ensure all adjustments are properly approved, documented, and recorded **Commercial \& Cross\-Functional Alignment** * Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution * Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented * Act as a key point of contact for billing and collections\-related queries **Coordination with Treasury** * Provide clear visibility into receivables, expected collections, and cash inflows * Align with Treasury on collection forecasts and timing of cash inflows * Support cash flow planning through accurate and timely reporting of AR status **Reporting \& Visibility** * Prepare and deliver weekly and monthly AR aging reports and collection performance metrics * Provide clear visibility on overdue balances, risks, and collection status * Support month\-end close by ensuring AR balances are accurate and fully reconciled **Controls \& Process Improvement** * Ensure compliance with internal controls, company policies, and local regulatory requirements * Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes * Support standardization of Order to Cash processes across LATAM **Qualifications** **Education \& Experience** * Bachelor’s degree in Accounting, Finance, or a related field * 4–6\+ years of experience in billing, Accounts Receivable, or collections * Experience managing teams or coordinating regional processes preferred * Experience working in multi\-entity, multi\-currency, and international environments (LATAM strongly preferred) * Experience in fast\-paced, high\-growth environments is a plus **Skills \& Competencies** * Strong understanding of billing, collections, and end\-to\-end Order\-to\-Cash processes * Experience managing AR aging, collections strategies, and client relationships * Strong leadership and team coordination skills * Strong attention to detail with a control\-oriented mindset * Proficiency in Excel and ERP systems * Strong communication, negotiation, and stakeholder management skills * Ability to manage multiple priorities in a dynamic environment * Ability to work independently and take ownership of processes * Fluent in English and Spanish (required); Portuguese is a plus * Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting * Proactive mindset with a focus on cash flow, efficiency, and continuous improvement **What We Value in Our People** * Passion – We love and live what we do * Determination – We always find a way to figure it out * Unity – We support and challenge each other * Agility – We anticipate change and adapt quickly * Courage – We think differently and challenge the status quo At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.