Field Collection Officer

Description

Job Summary: This role ensures the health of the customer portfolio by directly managing payment compliance and credit validation in the field, including client visits for negotiation and verification. Key Highlights: 1. Field management for application verification and portfolio recovery. 2. Effective negotiation and objection handling for payment solutions. 3. Professional growth with training and a development plan. **Field Collection Officer** **Purpose of the Position:** Ensure the health of the customer portfolio through direct field management, guaranteeing payment compliance and accurate credit validation. **Your Main Responsibilities:** ️ Field Management: Home visits for credit application verification and authorization. Portfolio Recovery: Strategic visits to customers with overdue payments to negotiate payment solutions. KPI Compliance: Achieve weekly recovery and route coverage targets. **What Do You Need to Join the Team?** **Education:** Completed high school diploma. **Experience:** Minimum experience in sales, field collections, or customer service (account management). **Skills:** Effective negotiation, objection handling, and assertive communication. **Driving:** Proficiency in motorcycle operation and valid driver’s license (mandatory). **Our Offer:** **Competitive Income:** Base salary of $2,500 per week + Weekly commissions ($500–$8,000 based on performance). **Professional Growth:** Paid training, development plan, and life insurance. **Work Tools:** Motorcycle, protective equipment, and uniforms provided at no cost. **Life Insurance** **Benefits and Perks:** **Statutory Benefits** from day one. **Financial Benefits:** Savings account (financial service), personal loans, and payroll advances. **Exclusive Discounts:** Preferential pricing and credit at Grupo Elektra stores, plus partnerships with external businesses. **Schedule:** 8-hour shifts (Monday to Sunday) with one weekday off (rotating weekends)