Operations & CS Trainee

Description

We are an innovative logistics forwarding company seeking an Operations Intern (air, ocean, and land freight). Our ideal candidate is someone available to start immediately—preferably a recent graduate looking to apply academic knowledge in practice. Full-time availability (8 hours daily) is ideal, but applications are welcome from candidates able to commit at least 5 hours per day. Prior work experience—even in roles such as café or cinema staff—is considered a plus. **Role and Responsibilities** You will join the team enabling global cargo movement, ensuring seamless shipment flow. Your role will be critical in coordinating, tracking, and maintaining operational control over international shipments. **Your Key Responsibilities:** * **24/7 Shipment Opening:** Manage complete Instruction Letter data, including buy/sell operations. * **Operational Payment Scheduling** and advance release control. * **Document Management:** Input consignment notes; control and upload supplier and carrier invoices into the system. * **AMS Filings** upon shipment departure. * **Delay Monitoring:** Generate reports, coordinate payments, and validate correct invoicing and collections with Finance. * **Administrative Shipment Closure:** Final document upload to SharePoint and full checklist validation in Scope. You will serve as the liaison among Operations, Finance, and Clients—ensuring accuracy, compliance, and excellence in service. Requirements * Bachelor’s degree in **International Trade, Business Administration, International Business**, or related fields. * Currently enrolled student or recent graduate, with up to 1 year of professional experience. * General knowledge of **Mexico’s and the world’s geography**. * **Intermediate English**, especially for written communication with clients and international agents. What We Look For In You * Clear communication, strong writing skills, and a positive attitude toward clients and suppliers. * Punctuality, responsibility, and integrity above all. * Results-oriented mindset and continuous learning motivation. * Ability to **manage multiple tasks calmly without compromising quality**. Why You’ll Love This Role Here, you won’t just learn international logistics processes from scratch—you’ll gain a **comprehensive view of global trade**, collaborating with multidisciplinary teams and clients across countries. Your professional development is central to our mission: we want you to grow with us and become an expert in international trade. We Offer: \-Financial support of $1,000\.00 MXN per hour released: 5 hrs: $5,000\.00 MXN monthly, 6 hrs: $6,000\.00 MXN monthly, 7 hrs: $7,000\.00 MXN monthly, 8 hrs: $8,000\.00 MXN monthly. \+ Pro-rated “13th-month bonus” allowance \+ Extensive learning opportunities for your professional life. Attach your CV to your application and await our response! Job Type: Part-Time, Internship Salary: $5,000\.00 \- $8,000\.00 MXN per month Expected Hours: 5–8 per week Benefits: * Option for Indefinite-Term Contract Work Location: Hybrid remote in Colinas del Cimatario, 76090 Santiago de Querétaro, Qro.