SAP Technical Support Analyst

Description

Job Summary: We are seeking a Technical Support Analyst with SAP expertise to ensure the proper functioning of the company's devices and technological resources. Key Highlights: 1. Plays a vital role in ensuring the proper functioning of devices and technological resources. 2. Opportunity to grow and contribute to humanity's well-being. 3. A company committed to its people and to society. **Globaltech Medical Devices** is a company committed to its people and to society. We provide medical solutions by importing, distributing, and marketing high-quality medical devices primarily for spinal, orthopedic, and neurosurgical procedures. We seek talent that shares our organizational values and has a strong desire to grow and contribute to humanity's well-being through excellent-quality medical solutions. We are currently seeking your talent as: **SAP Technical Support Analyst.** **Objective:** This position is critically important in ensuring the proper functioning of the company’s devices, corporate accounts, software licenses, and technological resources, providing timely technical support and efficiently managing the inventory of technological assets. **Responsibilities:** * Provide preventive and corrective **technical support** for the company's technological devices (computers, printers, peripherals, mobile devices, etc.). * Create, manage, and maintain corporate accounts for new hires, personnel changes, or departures. * Manage and administer **software licenses** and corporate tools, ensuring compliance with validity periods and usage policies. * Maintain an up-to-date **inventory of technological assets**, including additions, removals, and equipment maintenance. * Monitor the proper functioning of the network and internal systems, escalating incidents when necessary. **Skills:** * Technical support for hardware and software * SAP knowledge * Administration of Windows and/or macOS operating systems * Basic knowledge of networks and connectivity * Management of technological inventories **Requirements:** * Educational level: Bachelor’s degree in Systems Engineering, Computer Science, or related field; intern or graduate * Excellent attitude and sense of urgency * Order and precision in performance * Excellent attitude * Proactivity **We Offer:** **Salary:** * $10,000 \-$12,000 MXN Gross Monthly * Statutory benefits **Work Schedule:** Monday to Friday **Working Hours:** 9:00 AM to 5:00 PM Employment Type: Full-time Salary: $12,000\.00 \- $14,000\.00 per month Benefits: * Option for an indefinite-term contract Work Location: On-site employment