Technical Support and Report Development

Description

Position Summary: We are seeking a Technical Support and Report Development Specialist to optimize internal processes through technical expertise and the creation of effective reports. Key Highlights: 1. First-level technical support and problem resolution 2. Development and maintenance of reports and dashboards 3. Collaboration with development teams to improve systems **Job Description:** We are looking for a Technical Support and Report Development Specialist to join our team. This role combines strong technical skills with the ability to create effective reports to help optimize our internal processes. **Responsibilities:** * Provide first-level technical support to internal and external users. * Diagnose and resolve hardware and software issues. * Develop and maintain reports and dashboards using tools such as Excel, PHP, Power BI, or other Business Intelligence tools. * Collaborate with development teams to enhance system functionality and efficiency. **Requirements:** * Proven experience in technical support and problem resolution. * Solid knowledge of operating systems (Windows, macOS) and software. * Experience developing reports using tools such as Excel, Power BI, or similar Business Intelligence tools. * Knowledge of SQL Server, PHP, HTML. * Exceptional communication skills and ability to work collaboratively in a team. * Certifications or related training are an advantage. **Benefits:** * Competitive salary and performance-based bonuses. * Opportunities for professional growth and development. * Collaborative and motivating work environment. * Health benefits and other incentives. **Application Process:** To apply, please send your resume and a cover letter highlighting your relevant experience and explaining why you are the ideal candidate for this position to \[email address]. Employment Type: Full-time Salary: $9,000\.00 \- $12,000\.00 per month Language: * English (Desirable) Work Location: On-site employment