Application Support Analyst

Description

Job Summary: Application Support Analyst responsible for providing technical support to internal and external users, ensuring the proper functioning of financial applications. Key Highlights: 1. Provide technical support to internal and external users 2. Ensure the proper functioning of financial applications 3. Receive, analyze, and resolve incidents related to platforms **Financiera Exitus Contigo is seeking:** An Application Support Analyst to join our technology team. In this role, you will be responsible for providing technical support to our internal and external users, ensuring the proper functioning of our financial applications. **Key Requirements:** Degree in Computer Systems, Information Sciences, or related fields Previous experience in technical support Database management skills Availability to work on-site in Santa Fe. **Responsibilities:** Receive, analyze, and resolve incidents related to platforms User administration across various platforms; application support (FORCE, CREDICONFIA, CRM) Dynamics support Escalate incidents to vendors. Perform functional testing on platforms. **Employment Offer:** Net salary: 18,000 7% additional food vouchers Minor medical expense insurance